Currently, Prodsight is optimized for the English language only. Our automated Topic Discovery, Sentiment Analysis and search features are all designed and tested on conversations that are in English.
Can I still use Prodsight if some of my conversations are in English?
Yes, you can still use Prodsight if a decent proportion of your conversations are in English even if some of your conversations are from other languages.
However, you will be missing out on mentions from other languages which might give you an incomplete or skewed picture of your conversations topics.
Will you add other languages?
We are considering adding multi-language support so if you do support in other languages than English, please reach out to us and let us know which languages you want to see work with Prodsight.