Sentiment analysis is inherently subjective and sometimes you might disagree with the label that Prodsight has automatically assigned to a given mention.

You can improve the accuracy of your reports by manually changing the sentiment label of a given mention.

  1. Whilst you are in Topic View or Mentions, locate a mention
  2. Click on the sentiment label
  3. Click on the desired value from the drop-down list

The sentiment score will automatically be saved and your reports updated to reflect the new sentiment value of the mention.

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